Using Emerging Technology to Boost Customer Experience – 207
Get an inside look at how the 2017 NBA Champion Golden State Warriors evaluate and implement emerging technologies, including Virtual Reality, Augmented Reality and Chatbots. We’ll discuss how these technologies have positively impacted the fan experience of the Golden State Warriors and how you can use them in your organization to do the same.
After this session, you’ll be able to:
- Evaluate and implement emerging technologies
- Understand how AR, VR and chatbots have positively impacted the Warriors’ fan experience
- Replicate how the Warriors have implemented the technology